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Frequently asked questions
About the rent
during service
about payments
• We are the most flexible agency, with a very personalized and professional treatment.
• We include Pickup and return at the Airport after your rental.
• We have no hidden costs and we will also include the insurance that covers, Collision Damage Insurance (CDW), Third Party Damage (PLI), Civil Liability Supplement (SLI), Personal Medical Expenses Coverage (PAI), Partial Theft Protection (TP)
• Our rents are based on free mileage
• You can also have an additional Driver at no extra cost.
• You can move at your convenience: If your travel plan includes visiting cities like Playa del Carmen and Tulum, these are only 130 km (approximately) to the south, it is very easy to get there from Cancun and have a car. rented will allow you to discover at your own pace.
• Safety, with cars in excellent condition that are regularly maintained. Because for IDrive the well-being of you and your loved ones will always be paramount. In addition, if during your journey you suffer any technical inconvenience derived from a fault with the car itself, Idrive will provide you with the necessary technical assistance very quickly.
• If you travel as a family, multiplying tickets, tours and transfers is more expensive, with our rental car you will enjoy the economy, because you will have the opportunity to move without thinking about ticket costs and you will not have to deal with payments of taxis, Uber or public transport.
• At the end of your reservation we will leave you at the airport.
• Our operators are local and will be able to advise on the best routes, how to get to your destination, as well as recommend what to do according to your interests.
• We speak English, French and Dutch, communicating with us will not be a problem, and we will be able to assist you throughout your stay in Riviera Maya.
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