IDrive Car Rent Group

At iDrive Car Rent Group, we are committed to protecting the privacy and security of our users' personal information. This policy describes how we collect, use, store, and protect your data when you use our website or services.

Information We Collect: 

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We receive, collect, and store the information you voluntarily enter on our website or provide to us through other means. This includes:

Personally identifiable information: name, email address, phone number, and any contact information you share.

Content you submit: comments, suggestions, reviews, recommendations, and any communication with our team.

Technical information: we use software tools to collect session data such as response times, duration of visits to certain pages, interactions within the site, and navigation methods.

Use of Information

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The personal information we collect is used solely to:

Provide personalized service and properly address your requests.

Manage reservations, inquiries, or transactions made through our site.

Improve the functionality, performance, and user experience of our website.

Your information will not be used for purposes other than those described, nor will it be shared with third parties without your consent, except where legally required.

 

Data Storage and Security

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Our website is hosted on a platform that allows us to offer our products and services securely.

Your data may be stored in databases and applications belonging to this platform, on servers protected by security systems.

We are committed to treating your information with strict confidentiality and applying best practices to guarantee its integrity.

 

Information Collected During Transactions

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When you make a transaction on our website, we collect the personal information necessary to complete the process, such as:

* Name

* Email address

* Telephone number

* Additional information related to the reservation or request

* All this information is used exclusively to facilitate the service and ensure proper customer support.

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​   © 2026 iDrive Car Rent S.A. de C.V.